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• Cesar Pacheco:

  Every time i try to make a purchase it comes up saying payment failure? I'm using a visa debit card

  Admin Reply:

  You have paid your order, pls take it easy.

• Barbara :

  Why can' t I make a purchase using a mastercard?

  Admin Reply:

  Try visa card.

• tricia weinschenk:

  order number CP2011121501307. i've gotten email confirmation this was paid and a tracking number sent via email, but when i try to track, no information is available. did this ship yet?
  thanks so much.

  Admin Reply:

  It has been shipped, and the tracking number is available now.

• Toia Robinson:

  My son wants a pair of Nike Dunks for Christmas and I am having a hard time finding the size group I need. Size 13.5 or 14 in boys. PLEASE HEPL!!!!!
  
  Toia

  Admin Reply:

  I am sorry we can not help u, this size is too big for this pair, you need to change another pair.

• jared:

  i had one order that went through and i got the email saying it was paid but my 2nd order said it was not paid. do i need to reorder them or would that meen i would have 2 sets on the way. just let me know what to do and ill get it done i just dont want to jump to conclusions thanks the order that was not paid is CP2011121301291

  Admin Reply:

  I have sent you an email about the 4 pairs which belongs to order CP2011121301290(paid) and order CP2011121301291(not paid). Do you need all the 4 pairs? If you need the unpaid order CP2011121301291's 2 pairs, too, you need to reorder and pay them. If you just need 2 pairs, pls send me an attachment about the 2 pairs you need and i will handle it for you. Reply me asap, tks.

• JAred:

  i just had the same problem as before with it saying payment failure. earlier i had this problem you sent a confirmation email tellingme it was ok i would apperciate if you could do the same so i know if i will be recieving the shoes thanks

  Admin Reply:

  You have paid your order and we will dispatch the shoes to you asap, pls take it easy.

• JARED :

  i had a payment failure twice. i am currently over seas in afghanstan on my way home. am i going to get charged twice with no product? how can i fix this problem and get the shoes from the website i am looking to buy. thank you for the help

  Admin Reply:

  Call your bank to check what is going on with your credit card.

• Suzanna Burrell:

  I want to make my purchase through pay-pal. Your website indicates that you accept pay-pal, yet I cannot pay for my order in that manner...Please let me know how we can get this done.
  Thanks,
  Suzanna

  Admin Reply:

  We only accept credit card payment right now.

• Riki:

  can i pay via paypal ?

  Admin Reply:

  No.

• Judy Rice:

  I just ordered a pair of Nike Dunks and the picture showed red and black with white laces. However, the description showed orange and blue. Please send me the red and black ones. Thank you, Judy Rice

  Admin Reply:

  What you see is what you get, sometimes the descriptions are not definitely right. We will send you the black and red pair.

• Miika:

  Is it possible to order via e-mail because you guys don't send shoes to finland? I would love a pair or two of your nikes?

  Admin Reply:

  No, we do not send shoes to finland.

• Juan carlo cristobal:

  I just wanna ask if your shoes are 100% authentic nike shoes!?? And where is your shop or warehouse are loacated.?!!??
  Cuz am planning to buy a 3 pairs of shoes here in your website cuz u guys have alot oflimited edition nike shoes
  
  Thanks! ill wait for your reply

  Admin Reply:

  We only sell real shoes online.

• Michael Austin:

  Hey The Nike Dunk Low Supreme Spark picture is actually of another shoes called the Nike Dunk Haze, I just want to know is the shoes in the picture the shoe I will receive if I order it?

  Admin Reply:

  What you see is what you get, buy shoes according picture rather than name.

• Flora gets:

  I did not received my order

  Admin Reply:

  You have paid it successfully and we will dispatch it within 24 hours, pls take it easy.

• stephen:

  my order number is cp2011111601240 and if it was successfully ordered i want it cancelled. i do not want them shoes

  Admin Reply:

  You did not pay the shoes. I have cancelled your order. Pls take it easy.

• stephen holden:

  i am not sure my order was successful. is there any way you can tell me? i got an order number through email but when i look it up it says place order. im just really confused

  Admin Reply:

  You did not pay it so take it easy.

• jon:

  hi,i have enquiry about the free shipping to singapore,does it ship directly to my home address???

  Admin Reply:

  I have never got any feedback that these shoes had been sent to wrong address. In general, they send shoes to your house. If it is remote, they will dispatch the shoes to your nearest post office and ask you to get them by yourself.

• Tim John:

  Where do you ship from?

  Admin Reply:

  Vietnam or China.

• mATT:

  do you get the shoes straight from Official Nike Factories?

  Admin Reply:

  Yes. So they are of high quality and low price.

• Matt Magical:

  Are all shoes 100% authentic? where do you get these shoes

  Admin Reply:

  Yes, they are 100% authentic. We get them from Vietnam and China.

• Maria:

  HI!
  I bought nike dunk heels a few months ago but I need some replacement heel studs for them.My question is whether you sell them?
  Thanks
  Maria

  Admin Reply:

  No, we do not sell them.

• ryan:

  can i cancel my order please...CP2011100201187...thanks

  Admin Reply:

  I have cancelled it.

• ryan:

  hi could i cancel my order please...order number CP2011100201187...thanks

  Admin Reply:

  i have cancelled it.

• lew:

  Looking to buy a few pair of dunks from you! Are they fake? To cheap to be true!

  Admin Reply:

  They are true.

• liounes:

  hi iam from tunisia iam asking if i can buy nike dunks from you and can you send it to tunnisia or no pls tell me

  Admin Reply:

  no, we can not.

• Jashan Kang:

  i would love a reply. are the nike batmans real leather ?

  Admin Reply:

  They are real leather. We only sell authentic shoes. Pls tell me your order number, i will check it for you. I can not check any info according to this email you left.

• eudomar velazquez :

  hey there , i had a quick question about the (Nike Dunk High Pro Sb Medicom Bearbrick) , i wanted to know where are they made from.
  if you can reply back id apreciate it ,
  thanks.
  

  Admin Reply:

  They are made of leather and fur. They are real, you can buy it without any doubt.

• William Roberto:

  Look, I'm from Brazil and I want to know how to order any product?
  I'm not very good for ordering things.
  Thanks for the reply.

  Admin Reply:

  Pick up the pair you wanna, choose the size and quanlity---->add to cart--->check out--->fill out the form about your delivery address---->submit order---->pay the order. That is all the steps you need do. Contact me if you need help.

• Kevin justason:

  I received an email saying the shoe I oreded is out of stock and to pick a different shoe of the same value or 10.00 more but when I replied to the email with the new shoe I got a message saying the email does not exist. My order number is CP2011060301132 and the new shoe I want is the Nike SB Dunk mid triumvir fly beijing in a size 10us
  Thank you Kevin

  Admin Reply:

  The email is available, try it again. We will dispatch the Nike SB Dunk mid triumvir fly beijing pair to you soon.

• Cintia:

  Hello,
  I´m interested in buying a paie of Nike Dunk SB Hugh Heels. Do you make shipments outside States, in particular, to Buenos Aires, Argentina. How much will it be, aprox??
  Thanks,
  Cintia.

  Admin Reply:

  Your order payment(shoes price and postage) will include the shipping cost. You can make an order to figure out what the postage is.

• Jay:

  Do you accept Western Union payment?

  Admin Reply:

  Yes. We accept Western Union payment. I have sent you an email about our Western Union payment account details.

• Jim Trollop:

  Hello. I would like to buy some shoes. How do I use paypal?

  Admin Reply:

  Our first choice is visa credit card, so we do not show the paypal choice up. You can directly send your payment to our paypal account. Once we received the paypal payment, we will dispatch your shoes within 24 hours.

• chrisanne patterson:

  i wanted to cancel the order that i just made, because of personal reasons. the number is CC2011050601102

  Admin Reply:

  I have cancelled it.

• Sergio Romero:

  I want to by some Dunk the do tennis shoes but I want to send them as gift to Mexico. I live in Georgia US
  Can I ship directly to the address in Mexico?

  Admin Reply:

  Yes, you can. If the billing address is not in line with the delivery address, your transaction will has a high level of risk. So, we need you to provide me with the scanning copied of the both sides of your ID and credit card. If you can provide the scanning copies what i need, we can dispatch the shoes to anywhere you need though the billing address is very different with the delivery address.

• catherine bryson:

  I have not received my product or cannot find any information on the tracking number sent to me it showed me the tracking process the first day i received the information now it is showing nothing everytime i log into my acct there is numerous products trying to be ordered my credit card put a lock on my acct do to unauthorize use from different computors thank goodness for that, your company is a bit iffy with me due to our information, please contact me on my purchase order #cc2011041701054

  Admin Reply:

  We shipped your shoes out at 2011-04-19 10:33:00.
  Your item was delivered(UNITED STATES OF AMERICA 26704) at 2011-04-26 13:39:00
  Signed for by：CBRYSON
  
  I am glad you have received your shoes.

• Eman nieto:

  Want to clarify and verify the reason why, after logging in to my account after a period of time items, in which i have not slected are added to my cart. And considering the reviews of the service im not convinced that your web site is all that legitimate as you state it is.

  Admin Reply:

  It is result from LAN. It can not be avoided. Our website is real and legal. You can directly buy any pair withour registeration. If you need further help, contact me.

• Stefano Prataviera:

  hello!
  i'd like to know delivery times in italy; and i didn't understand the way of payment: i send you money through paypal, you recognize the payment and send me shoes?
  thank you

  Admin Reply:

  We take visa credit card and paypal. If you paid any order via paypal, we of course can understand it and dispatch the shoes to you soon. In general, you will receive the shoes within about one week since we dispatched the shoes. You can read through this article to get more info about the delivery time: http://www.nikedunks.mobi/page-10-delivery-time.html.
  

• dawn blackwell:

  do you have the nikey dew dunk in the glow in the dark green, black trim and white nike symbol or the orange and black

  Admin Reply:

  We have 5 colors of do the dew pair: red, green, yellow, blue, purple.

• Charlene Bode:

  I recently ordered a pair of shoes but the amount billed is different from the amount shown on the order. Also, I would like to know if your are based in the US or China as I have been charged multiple times for items not ordered since I placed my order with your company. Is your billing name different from your online company name.

  Admin Reply:

  Your order number is #CC2011041901063, you have completed the payment, what i have cancelled was the duplicate extra orders, pls pay attention to the order numbers mentioned. Take it easy and feel free to contact me if you need any help.

• brooke harper:

  I need to cancel my order CC2011041501052. It charged me twice, for the same pair of shoes and i need to keep order number CC2011041501053.
  
  SO CANCEL ORDER CC2011041501052.

  Admin Reply:

  Pls check your account, you just paid once, you paid #CC2011041501052. So, i will keep #CC2011041501052 for you and i have cancelled #CC2011041501053.

• Joao Prazeres:

  Is there a shop where I can buy your products?

  Admin Reply:

  No, we only sell them online.

• Jay:

  How "real" are your shoes? I found another site that looks like yours, http://www.gonikedunks.org/, so kinda makes me wonder how real the sites are and how real the shoes are. Are you the same sellers?

  Admin Reply:

  No, we are not the same seller. In fact, you can find a lot of sites which are similar to ours. Cuz we have good-looking and easy-purchasing website and we have had a lot of regular customers, so many a site copied us. We only sell real shoes, if you are not satisfied with the shoes you received, we will full refund you as long as you return the shoes as our promise on the homepage.

• pancho:

  hey are these shoes factory varients?
  depending on your answer i will buy 3 pairs every month

  Admin Reply:

  No, they are real. We have great feedbacks from our regular customers. If you are not satisfied with the shoes you received, we will full refund you as long as you send the shoes back.
  

• nNikko Jackson:

  Are the nike dunks on here real?!?!??!

  Admin Reply:

  Yes, they are real. If you are not satisfied with the shoes you received, we will full refund dyou as long as you send the shoes back.

• hakan borazanci:

  I just made a purchase about one hour ago. I would like to cancel that order ND2011040500339, please confirm that you have canceled.

  Admin Reply:

  I can not find your order on our website, you should contact the right shop to solve this.

• Max Arauza:

  im trying 2 get the what the dunks, but it wont let me i have money in money in my account but it keeps telling me failed.
  
  what do i do??

  Admin Reply:

  Try it again via another visa credit cards. We only accept visa, mastercard is not available.

• florian:

  hey.
  is it possible to pay via paypal?
  greets

  Admin Reply:

  Yes. I will send our paypal account to you via email. But we'd like you to complete the payment via credit card. Thanks.

• linds:

  Are these shoes legit?

  Admin Reply:

  Yes, they are. If you are not satisfied with the shoes you received, we will full refund you as long as you send the shoes back.

• david pineda:

  I order a sneaker and I forgot to put the apartment number so I never recviced the sneaker and now I was told that the package was sent back so could you please sent it back with the apartment 2D my order number is org2011030700879 thank you

  Admin Reply:

  You need to pay the postage for the 2nd delivery.

• joe iascone:

  i need to talk to a person from your company reguarding his sneakers . thank you

  Admin Reply:

  Sir or madam, i have told you for a thousand of times, you DID NOT pay your order, though you have made 3 orders for a same pair!!! If you continue disturbing my normal work, i will treat this as malicious harassment.

• Maria Bruce:

  I am trying to find out if my order was shipped. I place my oder on March 15th and have not received anything yet. Could you please give me an estimated date of delivery. Normally when I order from a website, I can track my order.

  Admin Reply:

  Check your inbox and junk mails. We have sent the tracking number to you.

• wilfredo:

  Order Number: CC2011032100967
  
  how long will this order take to come to my house??
  and is it fedex or ups that drops them off????

  Admin Reply:

  About one week. It is EMS that drops them off.

• theresa green:

  I got the wrong size shoe

  Admin Reply:

  Tell me your order No.. I will handle it for you.

• LJB:

  are your custom nike red bull shoes girl or guy shoes

  Admin Reply:

  Boy shoes.

• ...?:

  i got my tracking number but when i go to the link to track the package it tells me that there is no information for this tracking what do i do because i know that i typed my tracking number right

  Admin Reply:

  Do not worry, you will check it successfully later, the online logistics data update is not in time.

• carlos g:

  hey
  do you guys still have Nike Dunk Low Premium -Air Jordan VIII
  in stock ?
  
  

  Admin Reply:

  We have it in stock, you can buy it now.

• carlos g:

  do you guys still have the Nike Dunk Low Premium -Air Jordan VIII
  or its just still up on ur website
  

  Admin Reply:

  Yes, it is still available.

• William Dowling:

  I feel uncomfortable being redirected to a third party site, and saw several pop up windows flash back and forth before I was re-directed to this site. Please advise in case my computer has been compromised. I recently placed an order under the name of my friend, Daniel Fine, with my billing information.

  Admin Reply:

  This is normal, we directed our site rather than other one else. Your order No. is CC2011031600930, the purchase is $86.99, we will dispatch it within 2 days, pls take it easy, contact me if you need.

• BKD:

  i ordered a pair of shoes yesterday when will it get here (New Jersey) and is ther any way that i can track it

  Admin Reply:

  Once we dispatched your shoes, we will send you a tracking number so you can track it online. Pls take it easy. Every consumer will get their shoes.

• Vilfort:

  How do i pay with a paypal

  Admin Reply:

  We usually take visa credit card. If you really love the 3 pairs you ordered, i hope you can complete the payment via credit card. Thanks.

• Vilfort:

  do you guys have a size 10.5 becase i only see 10 and 11

  Admin Reply:

  We dispatch shoes as EUR sizes standard. If the eur size you wanna is available, it is available. The UK sizes and US sizes are not standard on our website.

• wally nattinger:

  Order Number：ORG2010120200150
  
  I would like to know what the status of my exchange is? We sent back the size 8 for a size 9.

  Admin Reply:

  We did not receive your shoes. Once we received the shoes, we will inform you of this info.

• julian jimenez:

  are these nikes real or FAKE?

  Admin Reply:

  They are real. If you are not satisfied with the shoes you received or you think the shoes you received is fake, we will full refund you.

• Vilfort:

  How long will a shipment take if I live in Brooklyn NY?

  Admin Reply:

  About one week once the shoes was dispatched.

• Wylie:

  I just recieved your email saying my order was completed and payment for my order was completed. My order number is ORG2011030700878, and when i check in my account it says payment was completed for it. Thank you for the follow up email. When will the sneakers come in?

  Admin Reply:

  About one week. Your shoes has been dispatched, pls pay your attention to the online logistics status update.

• Jesse :

  are those the exact ones u ship because websites do that and sent totally different looking shoes

  Admin Reply:

  Shoes are real. We send the shoes which you ordered. What you see on our website is what you get.

• Jesse Vance:

  can u send me a picture of the shoes u guys send out

  Admin Reply:

  I have sent it to you.

• jovanny Gratini :

  i just bought a pair of shoes but i was wondering if my order was completed? thanks

  Admin Reply:

  Your order NO. is ORG2011030600873, and you did not pay it.

• Lemarr:

  We sent our order (ORG2011022200773) but it say you haven't received the payment. I placed this order a week ago and i don't know why its taking that long to come threw to you?

  Admin Reply:

  When you made an order, you need to complete the payment, too. Then we can dispatch your shoes. But you did not completed the payment. We did not cancel customer's orders until we realize that they will not pay it. That is why you received an email about cancellation of order after you have made an order for such long time.
  

• ike:

  can I pay with paypall?

  Admin Reply:

  We have paypal account, but we always take visa credit card. So, we'd like you pay with visa credit card.

• chris :

  is this a real webcite because my son would like a new pair of nikes and you have a great selection of shoes. he seen acouple he liked. but i do not want to get ripped off

  Admin Reply:

  Yes, it is a real website. If you are not satisfied with the shoes you received, we will full refund you. Pls take it easy.

• Wallis Nattinger:

  HI,
  We sent our order (ORG2010120200150) back for a larger size. Shipped USPS #LC650518369US. We ordered a size 8 and would like to exchange for a size 9 . I was just wondering what the status of my order is?
  
  

  Admin Reply:

  We did not receive your shoes. You should keep an eye on this delivery, if someone signed for this, send an email to me. I will ask people to dispatch your shoes again.

• Jay:

  Are all the SB dunks you carry on your site fake? The prices on some are so good to be true?

  Admin Reply:

  All shoes are authentic. If you are not satisfied with the shoes you received, we will full refund you.

• markus:

  if i order a pair of shoes, in how many days do you think i will recieve them? Do all shoes come in the original box?
  thanks

  Admin Reply:

  You should receive the shoes within one week once we dispatched it. All shoes are in original box.

• markus:

  is this site an actual shoe site because i don't want any one taking my money?
  thanks

  Admin Reply:

  Yes, it is an actual site.

• Jimms N.:

  Why is it when i log in here that i have 4o pairs of shoes i didnt order in my cart. Is someone messing with my account i noticed that someone else has the same problem..im starting to think this website will steal your credit info and never get these shoes.... Id love someone to prove me wrong and tell me they have gotten shoes from here succesfuly

  Admin Reply:

  All customers who bought shoes from us finally got their shoes successfully. What happened to you is code exception.

• Alexandra Avant:

  I guess I didn't send my other question properly cuz I don't see it on here... so anyway it was Do you guys ever carry size 42 eur? I looked at my shoe to get the eur size only to later find that you don't carry my size in us nor eur. Which was very dissapointing.... is it just that you don't carry it or you are all out?

  Admin Reply:

  EUR 42 is always available. If you love some pairs, make an order. Thanks.

• Alexandra Avant :

  How. Come you guys don't have a number to where we can contact you by phone?

  Admin Reply:

  Our email address is sales@nikedunks.org.

• rob:

  Are your shoes used(have they been worn)?

  Admin Reply:

  They are all new.

• Ricardo :

  Are the shoes on your website used or have been worn?

  Admin Reply:

  They are all new. All shoes are in original box. If the shoes you received is an used pair, we will full refund you.

• ricardo:

  Are all your shoes 100% new?

  Admin Reply:

  The new and the old are both could be found on our website.

• aseffa desta:

  Whats good, My name is aseffa and i googled dunk sbs and found dis site and i was just wondering are these 100% authentic ? cuz these prices are unbeliveable and i gotta know if they're authentic or not. if you could get back at me with a answer as soon as possible i would appreicate it thank u -Aseffa desta

  Admin Reply:

  These are 100% authentic. If you are not satisfied with the shoes you received, we can full refund you.

• Alexandra :

  Hey, I like a lot of the shoes here and was ready to purchase all of the ones that I like, but I couldn't find my size on either shoe.... do you guys not carry size 10 at all?

  Admin Reply:

  US 10 and UK 10 are available. US sizes and UK sizes is not precise on our website.
  We dispatch shoes as EUR sizes standard, you should pick the right EUR size you need.

• Darlan Almeida:

  So my shoes have arrived in the Portugal Express Mail, but problem is im no longer in the country and i cant go get them at the mail, culd you please talk to your mail so they can make a change in the name of the person or on the address please. Im sure there is a way of solving this problem.

  Admin Reply:

  It is impossible for us to do it as you ask. Once the delivery was dispatched, no address info or consignee name could be changed. Cuz it is not at our hand. And logistics worker has no power to change any info of the delivery when the delivery is on the way.

• Adam Troher:

  How long does it take to ship to the east coast of the united states?
  

  Admin Reply:

  About one week. Sometimes less than one week.

• Jimmy Nelson:

  Hey,
  I just recently discovered this amazin website and was wondering why you dont have have any dunks in sz 9 US. Is it that nike doesnt make a 9 for dunks or is it just too popular of a size. Please get back to me at Jsnow577@gmail.com

  Admin Reply:

  Tell me the right EUR size. Sometimes the US, UK, and EUR are not correspond. We alwasys ship shoes as the EUR size standard.

• Joshua Sommers:

  having a problem trying to order shoes from your websites it keeps saying i haven't made a payment but i know for a fact my card works and i have money on my account. Order Number:ORG2011022100764

  Admin Reply:

  You did not pay your order. If you need it, you can re-order and pay it again. Our website only take Visa credit card. Mastercard is not available.

• Deb Schnell:

  Please give me the status of my recent order. Thank you.

  Admin Reply:

  You did not pay your order. If you need it, you can re-order and pay it again.

• FUSTECARBO Vincent:

  I would like to know where is my command of Men US 11-UK 10-EUR 45
  Order No.: ORG2011013100610
  Order Date： 2011-01-31 02:11:01
  Order Money： EUR 61.49
  
  Thank you and good day.

  Admin Reply:

  You did not pay #ORG2011013100610.

• Ashley Davis:

  I am trying to find black and purple nike heel boots would you happen to have any or know a site that would?

  Admin Reply:

  What you can see on our website is what we have.

• Andrew Mendoza:

  Are the shoes you sell real Nike products?

  Admin Reply:

  Yes, they are real. If you are not satisfied with your delivery, we will full refund you.

• Jen:

  Is this a trustworthy and legit site to purchase these dunks? Thank you just making sure

  Admin Reply:

  Yes, it is.

• Cathy Leha:

  I placed an order on 18th January and got a confirmation email the same day about receiving the payment - but never got a follow up email saying they were shipped?????
  
  Order Number: ORG2011011800537
  
  We live in Australia! Thanks!

  Admin Reply:

  We must have sent you an email. Check your junk mails. And i have sent the shippment number email again.

• Davide Pace:

  Hi, i wanna buy this item Nike Dunk CL Low Granite Jordan Pack SB alife huf.. do you ship in Italy? How much?
  thank you
  
  Davide

  Admin Reply:

  Yes, free shipping to Italy.

• phan:

  It"s no fake?

  Admin Reply:

  Of course not, we only sell authentic nike shoes online, a lot of regular customers tell this so loud.

• sna soun:

  why is it that "every time" i log in i have stuff in my shopping cart that i never put in??? this is getting annoying, one time i had $1800 worth of shoes in my shopping cart... seems like there is someone else logging in to my account. help me fix this please thanks

  Admin Reply:

  In order to check if this situation happened to you exists, i registered a account, and i put 3 pairs in my cart, then i logged out. I logged in again, there is a info obviously to mention me that i have 3 pairs in the cart. So, it seems the system is normal. Things happened to you is weird. On our website, you could buy any shoes at any time, if you have your eyes on some pairs, you can directly add them to you cart, then click the button "Check Out", you can complete the purchase easily. Thanks. Feel free to contact me if you need.

• Jacob:

  how long would it take to get if i live in california?

  Admin Reply:

  About one week.

• malachi:

  OKay, are you guys legit

  Admin Reply:

  Yes, we are.

• Quentin bonge:

  Hi I placed an order with you guys that got payment approved ORG2011010400443 it's been a week and i still havnt gotten a tracking # for shipping

  Admin Reply:

  We have sent you an email about your shippmeny number on january 8th, i think you missed it. Check your inbox, i have sent you your shippment number.

• Matt:

  I am looking at buying shoes from here but are the colors exactly what they show on your website???

  Admin Reply:

  Yes, it is. What you see is what you get.

• Joao Prazeres:

  Do you export products to Brazil?
  Thanks.

  Admin Reply:

  Yes. The postage is 13 dollars.

• marcel chambers:

  hello, i placed a order today 1/7/11 and i went through all the steps and when i got to the point where it says "pleas do not refersh page" and while the page was loading it just stoped and said "windows has stopped working" and i put all my cc information in and i dont know if it charged me.
  
  merch order # org2011010800460
  
  95epay order # 17592011010802390087260
  
  pleas contact me back asap, thanks
  612-865-7948
  
  

  Admin Reply:

  Try it again. If you need any help, send me an email.

• Luis Hinojosa:

  Need update for order #ORG2011010400441

  Admin Reply:

  You did not complete the purchase, that is why you did not receive any update.

• saffron garrett:

  hi there. im in in ove with your womens high heeled nikes but i am a u.k size 8!! i cannot find any heeled sneakers bigger than a 7 any where, even emailed air jordans but got no reply. can you please tell me if any company makes them in this size?? or even if i can have any custom made? many thanks x

  Admin Reply:

  The biggest women size is UK 7. UK 8 is not available on our website.

• adelmira rodriguez:

  the payment will not go thru and it would not take the master card or visa card. is there a problem with your system

  Admin Reply:

  No, our system works well cuz other customers paid their purchase successfully via credit card or visa card. I think you should try it again, and you must be very attentive about your information. Cuz if the info you left does not correspond with that recorded in the bank system, your payment will be declined. We also take paypal. You can re-order and complete the purchase via paypal too.

• Grady Castriota:

  I recently ordered a pair of Nike Dunk Custom Spiderman Marvel Rare in size 12. My email confirmation tells me that after I have made payment then I will get an additional confirmation email. However, I made a mistake while buying the shoes. I bought the wrong pair!! Can you please cancel both of my orders:
  
  ORG2010123100413
  
  ORG2010123100414.
  
  Can you also send me a follow up email confirming that you have indeed cancelled both of my orders.
  
  Thanks,
  
  Grady Castriota

  Admin Reply:

  We have cancelled the 2 orders for you. and we have sent you an email about it, pls check your inbox.

• Wally Nattinger:

  I need to exchange a pair of sneakers for a larger pair, where do I send them to for exchange?

  Admin Reply:

  I will send you an email about the address where you should send them to. Because choosing a wrong size is your responsibility, so you need to bear the round trip postage.

• Mr. Watson:

  I placed an order for Nike Dunks that was suppose to arrive for my son before Christmas and they still havent arrived yet. What is the status of my order please. This is my second message that I am sending you. Here is my reference number ORG2010121700309

  Admin Reply:

  I have sent your shippment number via email, check your inbox, you can track it on http://www.speedpost.com.sg/. When you will receive the shoes depend on the logistic speed. We have shipped your shoes out when you received the email about your shippment number.
  Pls be patient, it is on the way.

• AC Curtis:

  Please give me an update on Order # ORG2010121500286.
  
  Your site shows 8 to 10 business days for shipping. Is this 8 to 10 days from the date ordered? or the date they are shipped from EMS?? Please update me on my order. I would like a phone call - we are feeling very much like a scam as the site is up for sale.
  Please notify us.
  Thank you. BG

  Admin Reply:

  I can understand your feeling. In normal, customer get their shoes in about one week. Many deliveries are delayed by EMS. People feel angry for this. Really reallly sorry for this. Pls take it easy, your shoes is on the way.

• Quentin Bonge:

  I have placed an order on a pair of shoes and you were out of the ones I wanted my order # Was ORG2011010100419 I found the shoes I wanted to switch for and I placed an order on them ORG2011010100419 I just want the shoes confirmation of me switching my order to another would fantastic

  Admin Reply:

  I know, your new order number is ORG2011010400443. I will change this new ordered pair for you as you ask. Thanks for shopping on our website.

• Tim :

  Are all the nikes on the site authentic? If so do they come in the original box?
  
  Thanks

  Admin Reply:

  Yes, they are all authentic and they will be sent to you in the original box.

• Eduardo Aguilar:

  Hey....... Are All These Shoes 100 % Authentic

  Admin Reply:

  Yes, they are. If you are not satisfied with your delivery, we will full refund you.

• Tarae:

  I am typing in my order number but the order isn't appearing

  Admin Reply:

  Try it again.

• Vivian:

  Are you going to steal my money like other shoe websites?

  Admin Reply:

  Tell me your order number, i could not find out any information about you via your email: santaisyourmom@hotmail.com. More details are needed. Never will we steal anyone's money.

• Anthony Simmons:

  did you ever give me my refund on my order that i asked about

  Admin Reply:

  Yes, we have refunded your money, you can check your credit card account.

• Jorge Tapia or Cesar Gutierrez:

  Hello staff from nike.
  I bought some stuff from you and haven't receieved anything yet.
  The details as follows.
  
  Payment Processing!
  Order Number: ORG2010122200363
  Order Money: USD 149.99
  
  The payment for your order is being processed! The confirmation mail from us will follow by email within 48 hours. So please do not make re-payment or re-order before receiving our mail to avoid double payment..
  

  Admin Reply:

  You should check your credit card account, you did not complete the purchase.
  If you do love this pair, you can re-order and pay it now.
  Thanks.

• Darlan Almeida:

  About the address information i refered heres the code of the item ORG2010122600379

  Admin Reply:

  Yes, i got it, i have sent you an email to ask you to provide more definite address.

• Darlan Almeida:

  I have an urgent question , i think i forgot to post my house number in the payment information does that metters or u can still track my house???

  Admin Reply:

  Address is the most inportant infomation, if you are not sure, you need to send me an email to tell me your definite address.

• Darlan Almeida:

  Im very ecxited about the awnser and i have one last question: How much time it will take to get to Portugal?
  
  Thank you for the attention.

  Admin Reply:

  In normal, it takes one week. But i think it will take longer than usual, because it is christmas.

• Darlan Almeida:

  Hey, im pretty much crazy and dieing to order some shoes and i noticed that shippment can be made to my region Portugal can u confirm that please??

  Admin Reply:

  Shippment can be made to Portugal. Free shipping to Portugal.

• Nancy:

  I ordered shoes from your website last monday 12/14, it said it was sent out on 12/15, it's been almost 10 days and i haven't received my order yet. Where is it?

  Admin Reply:

  It is on the way to your home. Pls be patient. EMS is definitely not as quick as usual.

• alex linde:

  are the nikey sb tiffany dunks real nikes?
  

  Admin Reply:

  Yes, it is.

• Rebecca Forrest:

  I have an outstanding order, EE473085569CN. I received an email confirming shipment, but nothing has arrived. When I try tracking, an error occurs, telling me I have the wrong order number.
  
  Regard,
  R. Forrest

  Admin Reply:

  It is definitely right, the ems guys did not update their online data, so you can not track on it. Pls be patient.

• sharay koen:

  I ordered some dunks from ur site... I also opened an account with you... problem: its saying I don't have an account and I never got an email.... where are my shoes,

  Admin Reply:

  Dear, you left a wrong email address, take it easy, i have sent you an email again as this address you left in the comment. You should be more attentive next time.

• Kristen:

  Hello,
  
  I just made a purchase about 15 minutes ago, order number ORG2010122100353. I would like to cancel that order, please confirm that you have canceled. I sumbitted my card info but did not go through with the Verified by Visa. Thanks.

  Admin Reply:

  You can not cancel your order, your shoes was shipped out yesterday. Once the delivery was shipped out, we can not take it back, it is out of our power. The best way for canceling an order is to cancel your payment by yourself, because we have so many orders to handle, and you inform me of your decision so late. Sorry.

• Anthony Simmons:

  If i ordered my shoes today December 20, 2010 will i have them by Christmas Day

  Admin Reply:

  I don't want to deceive you. I think you can't get your shoes by Christmas: December 25th, 2010. Cuz delivery always takes about one week to arrive in the US. In general, one week is enough. But it is Christmas, all express companies overload deliveries, your shoes may be delayed for a couple of days.

• Marianne :

  My order number is ORG2010122000341 but I have not received a confirmation that the order was received. I cannot seem to track it when I type it in search, Please advise.
  These must be received by xmas

  Admin Reply:

  You will receive your shippment number via email in 24 hours.

• Federica Lucenti  :

  Do you ship in italy?thank-you for your answer

  Admin Reply:

  Yes, free shipping to Italy.

• Resley Hinton II:

  I made a purchase and one of the shoes I ordered was sold out. I was wondering how I put another pair in place of the sold out ones on my order?

  Admin Reply:

  We will do this for you, you just need to send me an email to tell me which pair you have your eyes on.

• Mr. Watson:

  
  Reference order number ORG2010121600309 cancel it and I will send a new order
  
  Thank you,
  
  Vernell

  Admin Reply:

  You paid ORG2010121600309 via Credit Card successfully, and you also paid ORG2010121600314 via Paypal successfully. You wanna 2 same pair or refund an order's money? Pls send me an email asap.

• Cameron:

  do you accept money orders?

  Admin Reply:

  No, we only take Paypal and Credit Card.

• dominique:

  Yes, I was wondering before i order do you have the Nike blazer high in grey/red 8.5US

  Admin Reply:

  Sorry, it was all sold out. Our website has a lot of nice nike blazer high shoes, you could pick another pair. Thanks. Merry Christmas to you.

• kat :

  I have ordered some nike dunks and I have tried to track my shoes 4 different times, and it tells me that there is no order! I must have these shoes by christmas!

  Admin Reply:

  Pls don't worry, we shipped yours shoes on December 10th, 2010.
  The express company must be very busy around Christmas days. They are too busy to enter data entry into online system timely. You can check your shippment number after 48 hours. Your shoes are on the way. Pls take it easy.
  You definitely can receive the shoes in time for your Christmas.

• Mr. Watson:

  I have now heard good things about this site. I would like to know if I can use paypal and also if I can have my order shipped to the Netherlands(Holland) I need it to arrive before Christmas. Also which one would I use UPS, EMS....?????? for Holland?
  
  thank you,
  Mr Watson

  Admin Reply:

  Yes, we can ship shoes to Holland. The shipping cost 25 dollars.

• manami benson:

  i live in jp airfore american base..
  if i buy shoes can u send to our address?
  how much cost shipping?
  please, replay for me.

  Admin Reply:

  Yes, we can send the shoes to your address.
  Shipping to Japan costs $10.00.

• Prita Kidder:

  Hello I just purchased a pair of shoes,
  
  This was the number your website gave me: ORG2010121400270
  
  I live in the United States and there was no mention of what method of shipping I could choose from. Will I know if these shoes have been shipped? thank you

  Admin Reply:

  Yes, thanks for shopping on our website. We will ship it asap, you will get it in about one week, you can receive it in time for Christmas. When you pair was shipped, we will send you an email about the shipping number. Pls take it easy. Merry Christmas to you.

• Kathy McNullty:

  I was trying tonite to place an order and I got a message that I could possibly be charged double... is there a phone number? I would like to call my order in. Thanks so much...

  Admin Reply:

  No, we have no telephone number, you can contact us with this email: nikedunksorg@gmail.com.

• mike hahn:

  hey there i need to buy my fiancee 3 pairs of dunks. hello kitty, burberry print, and all black. she wears size 7in womens do you happen to have all 3?

  Admin Reply:

  Yes, the 3 pairs you want are all in stock on our website. You can place an order now. Once your payment was completed, we will ship them to you asap. You will get them in about one week. Your fiancee definitely can receive her sweet 3 pairs before Christmas. Wow, you love your fiancee so much, if she is not the luckiest girl in the whole world, who is?

• trey:

  Are your shoes authentic nikes??

  Admin Reply:

  Yes, it is.

• Justin :

  Hi!
  
  My question is if it is possible to deliver a pair of shoes to germany?
  if yes what would it cost and how long would it take?
  
  i really want to buy a pair because there isn't any shoe like these nike high heels in germany.

  Admin Reply:

  Yes, it is possible for us to deliver a pair of shoes to germany.
  Its cost is the goods price and transportation expense.
  You can receive the delivery in 4-8 business days.
  The heels are in stock, you can place an order now.
  We take visa and Paypal. You can choose anyone of them to complete your payment.
  Thanks. Merry Christmas.

• bito:

  I have received my delivery, the pair is definitely authentic, I will buy another pair on your site if i need, thanks my friend

  Admin Reply:

  You are welcome.

• John:

  Do these include a box? Do the actual shoes have the same Haze style?
  http://www.nikedunks.org/dunks-113-nike-dunk-high-pro-white-black/

  Admin Reply:

  Yes, these include a box.
  They have the same Haze style.

• pete:

  Hi I was wondering if the picture of the glow in the dark dunks is the same as the actual shoe. Usually the ones I see are a darker green, I just want to verify so I don't get something I don't want. http://www.nikedunks.org/dunks-191-nike-dunk-high-premium-glow-in-the-dark-asia-edition/#

  Admin Reply:

  Yes, it is same as the actual shoe.
  And it is in stock, you can place an order now.
  Contact me if you need.

• Donal:

  Hi I was wondering if you will be getting the "Nike Dunk High Pro White Black" in size 12 USA anytime soon. Thanks!
  
  http://www.nikedunks.org/dunks-113-nike-dunk-high-pro-white-black/

  Admin Reply:

  Yes, this size of this pair is in stock.
  You can place an order now.

• Christian:

  hello, I have a questions I am looking at the "Dunks Womens High Skinny Christmas Pack Metallic Gold". Do these run small? I normally buy 6.5 in nike. Thanks.

  Admin Reply:

  Yes, 6.5 of this pair is available.

• sandra:

  good night, I live in Portugal, how do I buy some shoes?
  

  Admin Reply:

  You can place an order on our website and pay the money to our paypal account. Once we received the money, we will ship the pair you ordered to you soon.

• Delre Jensen:

  Is there a way to create and design your own Nike Dunk style by color?

  Admin Reply:

  No, i am sorry it is impossible for us.

• jon:

  i had a quick question before i made an order. do you guys have everything that's posted in stock? Like the sb denim?

  Admin Reply:

  Yes, place an order if you like the pair.

• Andy:

  if i paid for shoes, will i get an email verification so i know you got my money and sent out the shoes

  Admin Reply:

  Yes, you will get it.

• Andy:

  I see that the discount went down. Why is this?

  Admin Reply:

  Cuz the big activity discount was finished.

• jenifer garcia:

  i ordered nike mid dunk 9.5. I received conformation for 2 orders but only need one pair. Please cancel order for one pair of nike sb 9.5.
  Thanks
  jenifer W. Garcia

  Admin Reply:

  OK.

• Jodie :

  Hi There Do you have any sizes over 8.5? i would like a 9? Would that be the same as a mens 8? Thanks Jodie

  Admin Reply:

  All the sizes in select size area are available.

• Vickie Davies:

  I placed an order, paid for it thru Pay Pall, but have heard nothing about shipping options, etc. I am concerned that something has been overlooked. Order number is: ORG2010111600067

  Admin Reply:

  I have sent an email to you 2 days ago, maybe you missed it. It is okay, i will send it again, and pls check the order info.

• Mary wheatley:

  hi i wanted to purchase a pair of nike shoes.and was wondering how long it would take for these shoes to get delivered to san antonio texas if i purchase either today or tomm.im hoping before saturday nov.20 if possible.thank you so much.

  Admin Reply:

  Yes, we can. But you need to pay it now, then we can deliver it by the end of the very day.

• bito:

  hello you have 20100235 size 41 eur white 20100331 size 41 eur let me now if you have that products

  Admin Reply:

  Yes, we have, you can order it now.

• Tom Zakovic:

  Nice shoes! Thanks for you friendly service. I will recommend your site to my friends.

  Admin Reply:

  Thanks. Hope to see you again.

• Lucy Barton:

  I have received my delivery, the pair is definitely authentic, i love them! I will buy another pair on your site if i need.

  Admin Reply:

  Thanks, our pleasure.

• josh mikesell:

  I had made a purchase, it said my order was submitted, my shopping cart cleared. but no money taken off of my card?

  Admin Reply:

  It means your order didn't be submitted successfully. You should pay for them.

• eric medina:

  i ordered some shoes and i would like to know the tracking number,my order number is #ORG2010101900023
  
  thank you!

  Admin Reply:

  We have just received your money today, you will get your tracking number in the following days via email. Take it easy, we will send your delivery by the end of this day, and you will get it in about a week.

• thomas jugaba:

  I have a question about your nike sb low Tiffany's. Are they real? and why are they so low?

  Admin Reply:

  We only sell 100% authentic nike shoes. why are they so low? I think it is the image's or your engine broswer's problem. But I can promise that you will be satisfied with your delivery if you buy it on our website.

• Julius Zakovic:

  Hello,
  can you write "Gift" on the box? Order number: ORG2010101800022
  
  Thank you.

  Admin Reply:

  Yes, we can.